Hotel Receptionist to join our wonderful team and make it their own.
THE HOTEL
THE HOBAN HOTEL IS SITUATED FIVE MINUTES DRIVE FROM THE WONDERFUL
MEDIEVAL CITY OF KILKENNY AND HAS RECENTLY UNDERWENT A COMPLETE
TRANSFORMATION WITH A 1 MILLION EURO RENOVATION TO THE LOBBY, BAR AND
RESTAURANT. THE HOTEL IS NAMED AFTER JAMES HOBAN, A PIONEERING
KILKENNY-BORN ARCHITECT WHO DESIGNED AND BUILT AMERICA**APPLY ON THE
WEBSITE**;S WHITE HOUSE. THE WHITE HOUSE THEME RUNS THROUGHOUT THE
PROPERTY INCLUDING THE **APPLY ON THE WEBSITE** RESTAURANT AND BAR AND
INVOKES A BRIGHT, CONTEMPORARY OPEN PLAN SPACE WITH A BLEND OF
COMFORTABLE INCORPORATING RICH COLOURS WITH TRENDY LIGHT FIXTURES AND
BOLD PATTERNS. THE HOTEL OFFERS **APPLY ON THE WEBSITE** SPACIOUS
BEDROOMS, APPEALING TO CORPORATE, LEISURE AND GROUP MARKETS.
IT**APPLY ON THE WEBSITE**;S A PLEASURE TO WORK IN AN ENVIRONMENT
WHICH HAS AN AIR OF LUXURY AND ELEGANCE WITH LITTLE QUIRKY DETAILS SET
TO IMPRESS.
YOUR NEW ROLE
ALWAYS THERE TO LEND A HELPING HAND, THE RECEPTIONIST CAN LEAVE THE
BEST OF IMPRESSIONS ON OUR GUESTS THROUGH FRIENDLY AND HELPFUL
INTERACTIONS. THE RECEPTIONIST ROLE CAN ALSO BE ONE OF THE MOST
REWARDING AND ENJOYABLE ROLES THAT PEOPLE CAN BRING THEIR OWN TOUCH
TO. REPORTING TO THE HOTEL?S FRONT OFFICE MANAGER, YOU WILL BE A
PROFESSIONAL AND POLISHED INDIVIDUAL WITH EXCELLENT COMMUNICATION AND
PRESENTATION SKILLS. THE SUCCESSFUL CANDIDATE WILL HAVE AT LEAST 1
YEARS HOTEL RECEPTION EXPERIENCE. YOU WILL DEMONSTRATE EXCELLENT
CUSTOMER SERVICE AS WELL AS THE INITIATIVE REQUIRED TO MULTI-TASK IN
THIS BUSY ENVIRONMENT. THIS ROLE IS MADE FOR YOU TO MAKE IT YOUR OWN.
RESPONSIBILITIES WILL INCLUDE:
TO GREET GUESTS IN A WARM, FRIENDLY MANNER TO CHECK IN AND OUT GUESTS
EFFICIENTLY AND QUICKLY ANSWER SWITCHBOARD AND TELEPHONE IN A
FRIENDLY, PROFESSIONAL MANNER, TRANSFERRING CALLS TO CORRECT
EXTENSIONS AND DEALING WITH REQUESTS TO TAKE RESERVATIONS CORRECTLY,
NOTING ANY SPECIAL REQUESTS TO PROMOTE AND SELL THE HOTEL**APPLY ON
THE WEBSITE**;S FACILITIES AT ALL TIMES TO ENSURE BILLING IS CORRECTLY
DONE TO THE AGREED STANDARDS TO DEAL WITH ANY GUEST COMPLAINTS,
QUERIES AND SUGGESTIONS QUICKLY AND EFFICIENTLY. TO HANDLE ALL
DEPARTMENTAL FLOATS AND SAFE DEPOSITS, MAINTAINING HIGH LEVELS OF
SECURITY TO ADHERE TO ALL COMPANY POLICIES INCLUDING CUSTOMER CARE,
HEALTH & SAFETY, FIRE SAFETY, CASH HANDLING ETC EFFECTIVE
COMMUNICATION WITH OTHER EMPLOYEES TO ENSURE THE DAY TO DAY BUSINESS
RUNS SMOOTHLY
THE IDEAL CANDIDATE FOR THIS POSITION:
MUST HAVE PREVIOUS HOTEL RECEPTION EXPERIENCE BE COURTEOUS AND FOCUSED
ON PROVIDING A CONSISTENTLY HIGH STANDARD OF SERVICE MUST BE A TEAM
PLAYER WITH THE ABILITY TO MULTI-TASK MUST BE STANDARDS DRIVEN AND
DETAIL ORIENTATED, WITH THE DESIRE TO PROGRESS WITHIN THE HOSPITALITY
INDUSTRY MUST POSSESS EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS
COMMUNICATE FLUENTLY IN ENGLISH (WRITTEN & ORAL).
JUST SOME OF THE BENEFITS OF WORKING IN OUR HOTEL;
EXCELLENT HOTEL STAFF RATES ACROSS IRELAND, UK & CONTINENTAL EUROPE
STAFF UNIFORM STAFF MEALS FRIENDS & FAMILY RATES AVAILABLE CANTEEN
FACILITIES FREE CAR PARKING EXTENSIVE IN-HOUSE TRAINING DISCOUNTED
HEALTH INSURANCE FUN WORKING ENVIRONMENT EMPLOYEE ASSISTANCE PROGRAMME
- CONFIDENTIAL COUNSELING SUPPORT, AND REFERRAL SERVICE FOR STAFF
EXCELLENT COMPANY WITH GREAT OPPORTUNITIES FOR PROGRESSION IN IRISH
OWNED COMPANY CAREER GROWTH OPPORTUNITIES WITHIN PREM GROUP, ONE OF
IRELAND**APPLY ON THE WEBSITE**;S LARGEST HOTEL MANAGEMENT COMPANIES
HOW TO APPLY
IF YOU ARE INTERESTED IN THIS POSITION AND WOULD LIKE TO APPLY, PLEASE
FORWARD YOUR CV THROUGH THIS WEBSITE. WE LOOK FORWARD TO HEARING FROM
YOU!
THIS IS A GREAT OPPORTUNITY TO JOIN A HOTEL THAT IS OWNED AND MANAGED
BY PREM GROUP, ONE OF EUROPE**APPLY ON THE WEBSITE**;S LEADING HOTEL
MANAGEMENT COMPANY**APPLY ON THE WEBSITE**;S. #PROGRESSWITHPREM
The Hoban Hotel Kilkenny are currently recruiting for an Experienced
Hotel Receptionist to join our wonderful team and make it their own.
THE HOTEL
THE HOBAN HOTEL IS SITUATED FIVE MINUTES DRIVE FROM THE WONDERFUL
MEDIEVAL CITY OF KILKENNY AND HAS RECENTLY UNDERWENT A COMPLETE
TRANSFORMATION WITH A 1 MILLION EURO RENOVATION TO THE LOBBY, BAR AND
RESTAURANT. THE HOTEL IS NAMED AFTER JAMES HOBAN, A PIONEERING
KILKENNY-BORN ARCHITECT WHO DESIGNED AND BUILT AMERICA**APPLY ON THE
WEBSITE**;S WHITE HOUSE. THE WHITE HOUSE THEME RUNS THROUGHOUT THE
PROPERTY INCLUDING THE **APPLY ON THE WEBSITE** RESTAURANT AND BAR AND
INVOKES A BRIGHT, CONTEMPORARY OPEN PLAN SPACE WITH A BLEND OF
COMFORTABLE INCORPORATING RICH COLOURS WITH TRENDY LIGHT FIXTURES AND
BOLD PATTERNS. THE HOTEL OFFERS **APPLY ON THE WEBSITE** SPACIOUS
BEDROOMS, APPEALING TO CORPORATE, LEISURE AND GROUP MARKETS.
IT**APPLY ON THE WEBSITE**;S A PLEASURE TO WORK IN AN ENVIRONMENT
WHICH HAS AN AIR OF LUXURY AND ELEGANCE WITH LITTLE QUIRKY DETAILS SET
TO IMPRESS.
YOUR NEW ROLE
ALWAYS THERE TO LEND A HELPING HAND, THE RECEPTIONIST CAN LEAVE THE
BEST OF IMPRESSIONS ON OUR GUESTS THROUGH FRIENDLY AND HELPFUL
INTERACTIONS. THE RECEPTIONIST ROLE CAN ALSO BE ONE OF THE MOST
REWARDING AND ENJOYABLE ROLES THAT PEOPLE CAN BRING THEIR OWN TOUCH
TO. REPORTING TO THE HOTEL?S FRONT OFFICE MANAGER, YOU WILL BE A
PROFESSIONAL AND POLISHED INDIVIDUAL WITH EXCELLENT COMMUNICATION AND
PRESENTATION SKILLS. THE SUCCESSFUL CANDIDATE WILL HAVE AT LEAST 1
YEARS HOTEL RECEPTION EXPERIENCE. YOU WILL DEMONSTRATE EXCELLENT
CUSTOMER SERVICE AS WELL AS THE INITIATIVE REQUIRED TO MULTI-TASK IN
THIS BUSY ENVIRONMENT. THIS ROLE IS MADE FOR YOU TO MAKE IT YOUR OWN.
RESPONSIBILITIES WILL INCLUDE:
TO GREET GUESTS IN A WARM, FRIENDLY MANNER TO CHECK IN AND OUT GUESTS
EFFICIENTLY AND QUICKLY ANSWER SWITCHBOARD AND TELEPHONE IN A
FRIENDLY, PROFESSIONAL MANNER, TRANSFERRING CALLS TO CORRECT
EXTENSIONS AND DEALING WITH REQUESTS TO TAKE RESERVATIONS CORRECTLY,
NOTING ANY SPECIAL REQUESTS TO PROMOTE AND SELL THE HOTEL**APPLY ON
THE WEBSITE**;S FACILITIES AT ALL TIMES TO ENSURE BILLING IS CORRECTLY
DONE TO THE AGREED STANDARDS TO DEAL WITH ANY GUEST COMPLAINTS,
QUERIES AND SUGGESTIONS QUICKLY AND EFFICIENTLY. TO HANDLE ALL
DEPARTMENTAL FLOATS AND SAFE DEPOSITS, MAINTAINING HIGH LEVELS OF
SECURITY TO ADHERE TO ALL COMPANY POLICIES INCLUDING CUSTOMER CARE,
HEALTH & SAFETY, FIRE SAFETY, CASH HANDLING ETC EFFECTIVE
COMMUNICATION WITH OTHER EMPLOYEES TO ENSURE THE DAY TO DAY BUSINESS
RUNS SMOOTHLY
THE IDEAL CANDIDATE FOR THIS POSITION:
MUST HAVE PREVIOUS HOTEL RECEPTION EXPERIENCE BE COURTEOUS AND FOCUSED
ON PROVIDING A CONSISTENTLY HIGH STANDARD OF SERVICE MUST BE A TEAM
PLAYER WITH THE ABILITY TO MULTI-TASK MUST BE STANDARDS DRIVEN AND
DETAIL ORIENTATED, WITH THE DESIRE TO PROGRESS WITHIN THE HOSPITALITY
INDUSTRY MUST POSSESS EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS
COMMUNICATE FLUENTLY IN ENGLISH (WRITTEN & ORAL).
JUST SOME OF THE BENEFITS OF WORKING IN OUR HOTEL;
EXCELLENT HOTEL STAFF RATES ACROSS IRELAND, UK & CONTINENTAL EUROPE
STAFF UNIFORM STAFF MEALS FRIENDS & FAMILY RATES AVAILABLE CANTEEN
FACILITIES FREE CAR PARKING EXTENSIVE IN-HOUSE TRAINING DISCOUNTED
HEALTH INSURANCE FUN WORKING ENVIRONMENT EMPLOYEE ASSISTANCE PROGRAMME
- CONFIDENTIAL COUNSELING SUPPORT, AND REFERRAL SERVICE FOR STAFF
EXCELLENT COMPANY WITH GREAT OPPORTUNITIES FOR PROGRESSION IN IRISH
OWNED COMPANY CAREER GROWTH OPPORTUNITIES WITHIN PREM GROUP, ONE OF
IRELAND**APPLY ON THE WEBSITE**;S LARGEST HOTEL MANAGEMENT COMPANIES
HOW TO APPLY
IF YOU ARE INTERESTED IN THIS POSITION AND WOULD LIKE TO APPLY, PLEASE
FORWARD YOUR CV THROUGH THIS WEBSITE. WE LOOK FORWARD TO HEARING FROM
YOU!
THIS IS A GREAT OPPORTUNITY TO JOIN A HOTEL THAT IS OWNED AND MANAGED
BY PREM GROUP, ONE OF EUROPE**APPLY ON THE WEBSITE**;S LEADING HOTEL
MANAGEMENT COMPANY**APPLY ON THE WEBSITE**;S. #PROGRESSWITHPREM
We need : English (Good)
Type: Permanent
Payment:
Category: Others